Frequently Asked Questions
Am I in the right place?
Therapy doesn't have to be a scary place. We understand it takes a lot of willpower and courage to discuss your life with someone you don't know. We try to create a comfortable and safe atmosphere to assist our clients in feeling free to express themselves.
You can expect that we will listen diligently and without judgement. The REAL change people look for happens in-between sessions, and that is based entirely on how much you work at creating that change.
How do I get started?
Your first step is completed, you're interested. Now you are a simple phone call away. If you are ready to get started or if you have further questions about whether our services are for you or your organization, feel free to contact us right away!
How many sessions do I need?
The length of time that you will be in counseling depends on what you particular needs are and how you and your counselor feel you are making progress on your goals.
Do you accept insurance?
-Medicaid:
Amerigroup
CareSource
Peach State Health Plan
-Aetna
-Beacon Health/Value Options
-Blue Cross/Blue Shield of Georgia (Anthem)
-Cigna
-Multiplan
-United Healthcare/Optum Behavioral Health
-UMR
We also accept:
-Visa, Mastercard, Discover
Do you provide telehealth services?
Yes, if you reside in the state of Georgia we can meet using a secure software. Also note that everyone may not be a candidate and/or some insurances may not cover telehealth services
Do you have a cancellation policy?
***Yes. If you are unable to attend a session, please make sure you cancel at least 24 hours beforehand. Except for emergencies, you will be charged for the full rate of the session.
***For some clients cancellation fees do not apply. Contact our office for additional details.***